Data Analytics Consultant (hybrid)

• About Us

   

  The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

   

  You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

   

  Allstate operate a very flexible hybrid working policy that will allow you to design your working week in collaboration with your manager with a blend of remote and office working for NI based employees as well as condensed working patterns (4 day week/9 day fortnight). Employees based in GB will be employed on a permanent remote working contract.

   

  Join our team and you’ll find challenge and reward in a culture of innovation, support and balance. 

   

   

  Location

   

  Belfast / Derry – Londonderry / Strabane

   

   

  Your role in the team

   

   

  The Data Analytics job family is responsible for collaborating with clients to make objective customer-focused and data-driven decisions by providing analytical insight, actionable data and recommendations. They are also responsible for projects, providing analytics support, and serving in a consultant role across Operations.

   

  The Data Analytics Consultant is responsible for breaking down business problems within the ATSC (i.e. key drivers for trends such as volume increases, low cycle times, decreases in quality, etc.) into structured analysis by assessing the requirements and/or business impact to arrive at recommended solutions in operational analytics.  With limited guidance, the consultant will independently provide an understanding of data to produce insights and actionable recommendations to Operations business partners/leaders in the form of analytic projects, striving to positively impact and influence operational efficiencies and business decisions. The consultant will have a passion for problem solving, comfort with ambiguity and the ability to think conceptually, analytically and creatively.

   

   

  Responsibilities include (but are not limited to)

   

   

  • Assists in identifying actionable insights and recommendations for the ATSC to influence the direction of the business by effectively communicating results across functional groups.
  • Assists in developing analytics “story” and visual presentation strategies to ensure data is conveyed in meaningful and interpretive formats for all audience levels.  
  • Analyzes structured and unstructured data from several sources to identify drivers
  • Coordinates projects and program execution.
  • Develops and implement analytical and/or statistical methodologies for evaluating Operations processes, business problems, and/or ROI of products and services.
  • Reviews results, identifies variances to planned performance, analyzes causes of variance and make actionable recommendations to frontline leaders
  • Performs data analysis and evaluates trend analysis using statistical methods
  • Integrates technical knowledge with business processes and functions
  • Presents insights and findings on major projects to senior leadership. Effectively communicates logic and technical processes supporting the analytic solutions.

   

   

   

  So, what are the essential criteria to apply?

   

  • All candidates must evidence an existing right to work in the UK.
  • 2 years+ experience in a role involving data analytic skill
  • Knowledge of statistical analysis software and Incident Management Software (Preferably ServiceNow)
  • Experience (1yr – 2yrs) with conducting descriptive statistics and exploratory data analysis (distribution, correlation, histogram, scatter, box plots, trend lines, text mining)
  • Intermediate level skill in Microsoft Excel (ex. sum function, charts, sorting, filters)
  • Knowledge of data management and data visualization software (Tableau, SQL, Power BI, Python)
  • Strong communication skills and the ability to simplify complex technical ideas
  • Intermediate time management skills including ability to handle multiple projects, prioritize and organize.

   

   

   

  We also have some desirable criteria

   

   

  • Knowledge with relational databases and data warehouses (Oracle, ADW)

   

   

  Working Hours

   

  • Core operational hours 9am - 9pm GMT;
  • Flexibility to meet business needs as required.

   

   

  What we offer

   

  As Digital DNA’s Workplace of the Year 2020 winners, we offer a generous benefits package that includes flexible annual leave entitlement, dental and healthcare insurance, an attractive pension package and discounts on gym memberships, public transport and parking.

   

  Allstate invests heavily in your development, as an employee you will have access to multiple world-class learning platforms and courses from our award-winning in-house Learning & Development team.

   

  We pride ourselves in providing clear career paths and opportunities for internal mobility allowing you to further develop within the organisation.

   

  We encourage a better work life balance and you’ll have the opportunity to apply for various flexible working arrangements.

   

   

   

  Apply Here: https://bit.ly/2WYeKXe 

   

   

   

   

  Statement on Fair Employment and Equal Opportunities

   

  Allstate NI wishes to ensure equal opportunity is given to all job applicants.  This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability.

   

  We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit.

   

  Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position.

   

   

  The closing date for receipt of applications is Friday 17th September 2021