Job Details


Greater Belfast


Scrum Master

  • Applied Systems, Inc., a worldwide leader in insurance technology is currently searching for a Scrum Master to serve/lead two agile development teams.

    In this role, you will be responsible for overseeing the Scrum process. Guiding your teams to deliver software applications effectively and efficiently, you will help the team take ownership of high quality standards, looking for continuous improvement, whilst also evaluating the progress and results of the development efforts. Working closely with the Product Owner, you will help the team focus on the current business goals, whilst tracking progress for the benefit of both the team and the business stakeholders. In this role, there will be the additional opportunity for more general agile coaching as parts of the business are still in the early phases of its agile adoption.



    • Assist Product Owners in coordinating development projects across agile teams
    • Facilitating Scrum ceremonies with a focus on business and people value.
    • Promoting knowledge transfer between teams
    • Provides upper management support and data as necessary to ensure appropriate messaging to strategic clients
    • Gather necessary metrics proactively to ensure trending and data analysis activities can be supported as necessary
    • Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
    • Facilitating discussion, decision making, and conflict resolution whilst getting the work done without coercion, assigning, or dictating the work
    • Assisting with internal and external communication, improving transparency, and radiating information
    • Providing all support to the team using a servant leadership style whenever possible, and leading by example
    • Help the team[s] in finding efficient ways of working, whilst protecting the team from direct interruptions (internal & external).
    • Provides a conduit of open communication, promoting trust and transparency through honesty and integrity.


    • Ideally educated to degree level (BSc or BEng) or equivalent  in Computer Science or a related discipline
    • 3+ years of hands-on experience as Scrum Master with a software development team, including experience coaching and mentoring the team in Agile practices or Agile Games
    • Additional knowledge of other Agile approaches: XP, Kanban, Lean, etc. a plus
    • Experience applying a wide variety of well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc).
    • Excellent communication and mentoring skills
    • Experience/awareness of development practices such ATDD, TDD, BDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing a plus
    • C# and SQL development experience a plus



    • LEADING GLOBAL PROVIDER OF CLOUD-BASED INSURANCE SOFTWARE- Applied Systems develops the top two Insurance Agency/Broker Management software products in the world. In addition, we also provide innovative mobile apps, Data Analytics, Customer Self-Service, Insurer Connectivity & Rating, eServicing, Benefits Design, and CRM software products. By automating the insurance lifecycle, Applied’s people and products enable millions of people around the world to safeguard and protect what matters most.
    • CLOUD SOLUTIONS & PROFESSIONAL SERVICES- We offer cloud solutions, implementation and education services, 24x7 technical support, and consulting services that are built specifically for our clients.
    • AWARD WINNING TECHNOLOGY- We have been voted the 2019 Best Broker Software Management House (Insurance Times, Tech & Innovation Awards), 2019 Best Cloud-Based Software Solutions Provider in the insurance industry (2019 Corporate Excellence Awards), the 2019 Digital Service Provider of the Year (Corporate Insider) and are ranked #56 in the Cloud Top 500 report for the largest cloud application vendors in the world (Apps That Run the World).
    • GOOGLE’S INVESTMENT IN APPLIED- Google/CapitalG made a minority investment in Applied that will spur AI, machine learning, and digital marketing innovation in the global insurance industry.
    • CLIENTS- We provide technology to over 160k users within insurance agencies, brokerages, and carriers throughout the US, Canada, the UK, and Ireland.
    • EMPLOYEES- Applied currently has 1,700+ employees across the US, Canada, the UK, and Ireland.



    • JOIN A GREAT TEAM- We believe that success comes from a dynamic working environment that offers professionals an opportunity to grow and succeed alongside extraordinary people. We encourage idea sharing, problem solving, and teamwork in our environment.
    • HEALTH & WELL-BEING- Applied offers Private Medical Insurance, cycle to work scheme, and schemes to support employees.
    • FINANCIAL PEACE OF MIND- Competitive salary, and Pension Scheme with employer matched contributions.
    • WORK-LIFE BALANCE- There is more to life than work. That is why Applied offers benefits to help balance your work and home life. We offer paid time off including weeks of paid vacation leave, company sick time, paid holidays, and 1 free day off for your birthday!
    • RELAXED DRESS CODE- Applied allows for a relaxed dress code where jeans are permitted; we call this “Dress for your Day”!
    • FUN PARTIES & PERKS- Fun perks are a staple at Applied, including holiday parties with games and contests, summer BBQ, employee appreciation events, art contests, personal and professional development programmes, car parking season ticket loan, and more!
    • OPPORTUNITIES FOR ADVANCEMENT- We are a growing company that offers career opportunities, and not just “another job”. Applied believes in growing our employees and promoting from within, offering many opportunities for professional advancement along the way!
    • CAREER STABILITY & LONGEVITY- Our average employee tenure is 14 years!
    • CULTURE OF RECOGNITION- Applied provides a culture of employee recognition with our Circle of Excellence program, and our internal social network recognition program.
    • APPLIED CARES- We have a culture that embraces and promotes volunteerism. Applied encourages our employees to help local charities and communities through the ‘Applied Cares’ program.