Our Operate business helps organisations transform and run complex operational processes that often create challenges and hinder their progress. Harnessing the power of tech and data to drive performance, Operate brings together innovative minds with a distinctive mix of subject matter knowledge and operational skills to deliver results that make the difference. We work with some of the most recognisable organisations worldwide in delivering large scale operational programmes and managed solutions. Underpinning all of this is our commitment to ensuring our people are equipped with tomorrow's skills to drive success for our clients today.
The Role
We’ve invested £40m into the creation of our Advanced Research and Engineering Centre in Belfast, part funded by Invest NI. We’re creating a team of engineers and technologists who’ll work within a bigger innovation ecosystem, including government, University academia and business, to help our clients take giant leaps, rather than incremental steps.
This role sits within our Advanced Research and Engineering Centre, based in Belfast, delivering pivotal breakthroughs to uncover the next generation of operational technology. As part of a team of innovative thinkers, you’ll work together to design solutions that will define the next decade and beyond.
As Technical Business Analyst, responsibilities will include;
Effectively and efficiently managing the definition, analysis, delivery and maintenance of business, project and system requirements.
Helping specialists in varying business areas translate their ideas into usable specifications and providing challenges to ensure they’ve properly considered the impacts of what they’ve requested.
Working on early stage projects in the development of proof of concept
Pilot solutions that can be used to test and validate the business need to determine if future work and development should commence.
Being agile in your approach to support projects lasting 3-6 weeks.
Performing desk research to help ensure business cases have merit and to help leaders in our business areas and clients understand the art of the possible.
Formulating and testing hypotheses and recommending the best approach - often presenting back your findings.
Writing and designing process maps and documentation
Preparing business requirements, documenting ‘As Is’ and ‘To Be’ processes and delivering process flows
Assisting in the development and / or implementation of Target Operating Models
Coordinating project input
Defining reporting structures to management
Formally documenting functions
Experience of making prompt and practical business decisions
Facilitating workshops
Skills and Experience
Knowledge of UX and Design techniques and tools
Experience in Agile / Scrum environments, in a software development arena.
Teamwork and ability to motivate the team
Influencing and leading able to call the need for change / pivot - capture and champion designs and concepts
Desirable Experience
Strong design and concepting skills
Ability to coach others through UX methods and user centred design approach
Proven experience of providing user experience expertise to product teams
Experience having worked in a regulated industry is desirable, however not essential
Applications processed via employer's online application form