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Job Details


Belfast, Northern Ireland

Closing Date

2020-04-11 22:50:00


Software Developer - ServiceNow Platform

  • Title: Software Developer - ServiceNow Platform 

    Ref: 7/04/SDS

    Think Technology- Think Allstate

    We build solutions that touch 16 million customers on a daily basis.

    You will work alongside people as passionate as you, focused on delivering the best possible user experiences.

    You will work in a highly collaborative environment primed to adapt to an ever-changing landscape and which places technology solutions at its core.

    You will thrive, you will think differently, you will challenge convention and have the freedom to act with integrity, intention and speed; you will be at the forefront of developing capabilities in support of Allstate’s global business model; you will deliver results and you will leave things better than you found them.



    Job Description

    ServiceNow Platform team is an Agile team focused on both building out new capabilities and maintaining existing functions of the Enterprise IT Service Management (ITSM) processes. This position also supports the administration and overall health of the ServiceNow platform. As part of our global strategy, we are looking to establish a team in ANI.

    The platform team helps drive automation and simplification throughout Allstate with many integrations to other vended products as well as internal applications. The team operates in an agile scrum environment with 2-week sprints/releases, daily virtual standups, sprint planning and retrospective meetings which are all part of the agile cycle. There is a great opportunity to take on new and challenging work while learning about the Enterprise ITSM processes.

    The platform team also implements the necessary patches and bi-annual platform upgrades. The team maintains the relationship with the ServiceNow vendor meeting bi-monthly to discuss platform issues, implementations, upcoming features, and best practices to optimize the performance and maintaining security. You will work closely with the process owners and guide users to the correct enterprise solution.  This is an opportunity to join an agile team where your innovative thinking and technology.

    About You

    You have strong development background and are good at multi-tasking, delivering on commitments, and able to work in fast paced environment. You have strong technical skills, leadership skills, and able to recommend solutions that deliver value.

    You have a team mindset and collaborate well with other development teams to provide the best solutions possible. You have clear communication skills - both verbal and written.

    Responsibilities include (but aren't limited to):

    The eligible candidate will assist in delivering solutions with the highest possible value as part of the ServiceNow platform team at Allstate Insurance Company.  The ideal candidate will possess the following:

    • Clear communication skills (both verbal and written)
    • Be able to work in a paired programming agile/scrum environment
    • Capable of multi-tasking
    • Deliver on commitments and be able to answer “how to” technical and application configuration questions. 
    • Participation in all aspects of ITSM, on-call rotation, be engaged in bi-monthly releases as well as bi-annual platform upgrades.
    • Research new functionality and recommend solutions that deliver value.
    • Uses considerable judgment to determine solutions and seeks guidance on complex problems.

    Essential Criteria

    • Must be an EU citizen or possess a current UK Tier 1 Visa or Tier 2 visa and eligible to take up full time, permanent employment. EU candidates must also demonstrate they are eligible to take up UK employment post-Brexit.
    • Minimum 4 years’ experience in application development (ex: JavaScript, AngularJS)
    • Experience with troubleshooting and resolving code issues
    • Experience with interfacing technologies such as REST
    • Flexibility to adjust to changing requirements, schedules, priorities

    Desirable Criteria

    • Bachelor’s degree in Computer Science or related field
    • Experience/strong knowledge of IT Service Management processes and IT Operations
    • Experience working with databases (ex:MySQL, Oracle)
    • Experience in SaaS and/or Cloud Infrastructure development
    • Experience supporting the ServiceNow platform by developing/modifying workflows, business rules, client scripts, UI scripts, tables

    Apply Here:

    Closing Date:  Cancelled

    Statement on Fair Employment and Equal Opportunities:

    Allstate NI wishes to ensure equal opportunity is given to all job applicants.  This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability.

    We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit.

    Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position.

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Applications processed via employer's online application form