The Senior Network Engineer (SNE) Sr Consultant manages and plans efforts to research, design, plan and maintain new or existing network hardware and software technology components. The SNE Technician utilizes proven systems, scripting, and developer skills to execute on highly complex tasks related to hardware and software technology component analysis, integration, and incident and problem resolution.
The role also creates, reviews, and ensures updates are made to the configuration management plan.
The Senior Network Engineer – Sr Consultant is specifically knowledgeable in enterprise network technologies including Routing/Switching, Server Load Balancing, Wireless, and/or Network Management technology. S/he will also have some understanding of the interaction between Network and other technologies including Voice, Windows, UNIX, Storage, SQL, Oracle, Citrix, and VMWare.
The Network Engineer – Technician understands Networking standards and can apply them in support of business needs within the Allstate environment.
Responsibilities include (but aren't limited to):
- Be a technical leader for the department focusing on strategy, service integration, monitoring, documentation, and Automation opportunities.
- Provide feedback to engineering in the form of regular meetings, problem records documenting areas of improvements, and presenting back to engineering opportunities to improve availability and performance.
- Work with engineering to onboard technology using chaos engineering to test resiliency, creating alerting, and measure availability and platform performance.
- Mentor the department in technology integration and service improvement to help employees grow to the next level.
- Monitor key performance indicators to ensure risks are being managed and to help avoid future impact using Data analytics and AIOP’s.
- Provide subject matter expertise when collaborating on cross platform projects with teams responsible for Voice, Video, Market Data, Compute, Storage, Information Security and Data Center.
- Work with global network team on providing level 3 escalation for troubleshooting Sev 1/2 incidents, on call 1 weekend every 6 to 7 weeks.
- Support the Avaya enterprise-class telephony solutions, including Sip, PBX, Session managers, and SBC’s.
Hours of work
- Tuesday to Friday 8-6
- Flexibility to meet business needs as required;
- Full time only.
Essential Criteria
- Must be an EU citizen or possess a current UK Tier 1 Visa or Tier 2 visa and eligible to take up full time, permanent employment. EU candidates must also demonstrate they are eligible to take up UK employment post-Brexit.
- Extensive technical experience using many of the following: Cisco Routers & Switches, Nexus, ASR, ISR product lines, Cisco IOS, NX-OS, ACI, IPSEC
- Troubleshoot from layer 1 to 7 using network analysis tools such as TCPdump, NetMon, or Wireshark, (Ixia, & GigaStor knowledge a plus) including the ability to capture and read traces.
- Extensive knowledge of networking technologies, topologies, and protocols. (TCP/IP, BGP, OSPF, QOS, SNMP, Rest API, STP, HSRP, switching technologies, VLANs, Firewalls, Ethernet), DNS, DHCP
- Working knowledge with protocols, such as BGP, IPv6, SNMP, Spanning tree, NetFlow, etc.
Desirable Criteria
- Working Knowledge of network hardware & operating systems, including firewalls and load balancers
- Resolve highly complex or critical incidents using strong troubleshooting methodologies.
- Knowledge and experience working with network management/performance/diagnostic tools and application performance/management tools.
- Experience with programming languages, (Power shell, Python, or Groovy)
- Experience with IT infrastructure DevOps tools such as, JSON, VXML, GitHub, Ansible, & Jenkins
- Experience building and sustaining interconnected production services with APIs
- BS in Network Engineering, Computer Science, or related technical field involving coding or equivalent technical experience
- Experience building, deploying, and operating distributed services and monitoring for production networks
- Experience with Linux systems and shells, daemons, and processes
- Knowledge of SIP, H.323, VoIP, Avaya infrastructure including ASM, AES, ASA, One-X, and Verint.
Closing date; Tuesday 5th November 2019
Statement on Fair Employment and Equal Opportunities:
Allstate NI wishes to ensure equal opportunity is given to all job applicants. This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability.
We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit.
Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position.
