Liberty IT employs over 500 people who develop a wide range of specialist and enterprise scale applications and provide technical support across the global enterprise for our parent company, Liberty Mutual. Across our two offices in Belfast and Dublin our teams live and breathe innovation, creativity and commitment to excellence - designing and implementing innovative solutions using both existing and emerging technologies. Combine that with our commitment to providing a great place to work for employees and you have the perfect place to start or grow your career.
Delivery Lead
As a Delivery Lead you will lead, engage and drive team delivery using agile development methods. As a key member of the Leadership and Support team for the unit you will proactively eliminate barriers and addresses challenges to team delivery. You will be challenged. You will have the chance to be creative and have your voice heard. We will offer you a competitive salary, enable you to balance your work and life, and support you through mentoring, coaching and training programs.
In this role, you will:
- Focus on regular, timely delivery of business value and management of business expectations.
- Oversee delivery and coach the team; facilitate transparency, inspection and adaption.
- Guide the delivery team on how to use the relevant agile practices and methodology based on the context of the situation with a strong focus on continuous improvement.
- Objectively assess adherence to the engineering goals defined in the LIT High Performance Framework and work with teams to ensure a team optimisation plan is in place.
- Ensure value is delivered through adoption and application of techniques in LIT.Method().
- Create a supportive and trusting environment to support full team engagement. Foster close cooperation and communication across all team members; encourage cross-training and team support.
- Manage interdependencies between delivery teams (Internal and External).
- Work closely with the Product Owner to support short and long-term planning and to prioritise deliverables on an ongoing basis.
- Define team objectives and key results (OKR’s), oversee delivery against these and team KPI’s, hold the team accountable for achieving, taking required action to drive team performance.
- Anticipate and address potential or actual impediments to team delivery and shield the team from external interference to enable optimal functionality and productivity.
- Encourage the team to participate in and contribute to unit wide initiatives.
- Provide regular, ongoing feedback to team members and input on individual/team performance to TCM’s.
- Manage administration for the team e.g. expenses, travel, annual leave.
- Build superior solutions which add business value based on an in-depth understanding of customer needs and appreciation of market demand.
- Continuously develop your skills and knowledge.
- Share knowledge and expertise across your department, the wider organization or beyond through networks, events and communities of practice.
The ideal candidate will:
- Be just as good at working with people as technology. Someone who makes a team better by being part of it, and demonstrates and teaches others to do the same.
- Build great relationships by listening and empathizing with our people and customers and using creative thinking practices and processes to provide them with the solutions they really need.
- Be proactive about continuous improvement and innovation, and encourage your team to do the same. Someone who doesn’t just dream it but gets it done.
- Have excellent communication skills that allow them to share experiences and expertise in an impactful way using the right method of communication and the right level for the audience.
- Be passionate about technology and actively look for ways to increase their technical knowledge.
Essential Criteria:
- A minimum of 3 years’ recent experience in a leadership role within a technical team.
- Strong knowledge of IT concepts, methodologies, architectures and technical standards, ideally gained in an enterprise technical environment.
- In depth knowledge of and proven experience of working in agile environments.
- Experience in building strong customer / business partner relationships.
- Proven ability to successfully lead technology projects and to effectively create a high-performing team environment.
- Proven ability to identify and implement process improvement to generate efficiencies, effectiveness and cost savings.
