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Job Details




Belfast, Northern Ireland


Mar 22, 2019

Closing Date

Mar 29, 2019


Portfolio Coordinator – Northern Ireland

  • Ref: 3/22/PC

    Think Technology- Think Allstate

    We build solutions that touch 16 million customers on a daily basis.

    You will work alongside people as passionate as you, focused on delivering the best possible user experiences.

    You will work in a highly collaborative environment primed to adapt to an ever-changing landscape and which places technology solutions at its core.

    You will thrive, you will think differently, you will challenge convention and have the freedom to act with integrity, intention and speed; you will be at the forefront of developing capabilities in support of Allstate’s global business model; you will deliver results and you will leave things better than you found them.


    Belfast / Londonderry, Derry.

    Job Description

    The Portfolio Coordinator delivers a high standard of services for portfolio managers and key portfolio stakeholders, supporting planning and delivery of work within Allstate's technology portfolios.  Portfolio Coordinators support delivery of portfolio management services by overseeing work intake, providing insights into capacity planning, and creating transparency into portfolio health and financials.

    The Portfolio Coordinator Specialist is accountable for delivering on all portfolio coordination aspects for Allstate's technology portfolios.  This role is capable of independent leadership for portfolio coordination activities and works under the direction of a portfolio manager.  The Portfolio Coordinator Specialist is also capable of providing high levels of support to ensure delivery of portfolio management services.

    Responsibilities include (but aren't limited to):


    • Receive/process all demands in intake tool.
    • Ensure demand received meets standards for moving through the work pipeline.
    • Ensure status of all intake is current.
    • Report and document status of intake items based on responses from follow up.
    • Take action on progressing items to next intake status based on responses from follow up.
    • Support intake ensuring timely decisions are reached for slotting, estimating, requirements and staffing.


    • Route all estimates, using appropriate tools, where applicable (eProject, CSO Central, EPM, etc)
    • Ensure all responses are received back from teams for each project
    • Follow/escalate when teams do not respond in the designated timeframe
    • Consolidate estimate information into standard estimate level 2 template
    • Send consolidated estimate feedback to PfM for validation
    • After PfM feedback received and any updates noted, return estimate to business originator


    • Maintenance of resource, I/O lists, etc. when new resources and I/O’s are added.
    • Collect status reporting across for effective tracking and communication of portfolio status and metrics.
    • Support financial reporting processes and assist PfM in completing financial requests as required
    • Produce monthly follow up reports based on ATSV Work Intake status to follow up on aging requests:
    • Solution Design status
    • Estimation status
    • Completed projects
    • Assist with process changes to improve demand process flow and operating task assignment and continue to look for opportunities to improve processes
    • Support operations plan set up and maintenance as identified

    Essential Criteria

    • College degree or HND
    • 1-2 years of related experience
    • Communication and relationship skills; ability to interact with all levels of end users (written, verbal, presentation).
    • Organizational and analytical skills (able to analyze, manipulate, and interpret data).
    • Ability to multi-task and exhibit effective time management and organization skills.
    • Intermediate skills with MS Project and Excel and familiar with other MS Office products/tools
    • Must be an EU citizen or possess a current UK Tier 1 Visa or Tier 2 visa and eligible to take up full time, permanent employment. EU candidates must also demonstrate they are eligible to take up UK employment post-Brexit.


    Desirable Criteria

    • Sound problem solving skills.
    • Some ability to manage multiple priorities given aggressive timelines, comfortable performing in a fast-paced, dynamic environment.
    • Works well independently and in teams.
    • Experience with working in an IT environment or hold an IT qualification

    Closing Date:  Friday 29th March 2019.

    Statement on Fair Employment and Equal Opportunities:

    Allstate NI wishes to ensure equal opportunity is given to all job applicants.  This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability.

    Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position.


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Applications processed via employer's online application form