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Job Details

Location

Belfast, Northern Ireland

Closing Date

2017-10-09 23:00:00

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Senior Windows Application Support Engineer

  • As a Windows Systems Engineer, the primary purpose of this position is to focus on the support of all Clearing and Regulatory distributed applications for the following environments (Production, Certification, New Release and Disaster Recovery.)

    Where Futures Are Made  - CME Group is the world’s leading and most diverse derivatives marketplace.  But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career shaping tomorrow. We invest in your success and you own it – all while working alongside a team of leading experts who inspire you in ways big and small.

    With 2,500 employees located around the world, we’re small enough for you and your contributions to be known.  But big enough for your ideas to make an impact.  The pace is dynamic and the work is unlike any other firm in the business.

    Problem solvers, difference makers, trailblazers. Those are our people. And we’re looking for more.

    Department Overview

    Enterprise Technology Production Assurance team is a systems administration and development hybrid group that provides second level support to the CME Group's distributed systems. They bridge the gap between developers and production operations, the team have extensive experience in system administration whilst being highly knowledgeable about the inner workings of CME's proprietary systems.

    As a Windows Systems Engineer, the primary purpose of this position is to focus on the support of all Clearing and Regulatory distributed applications for the following environments (Production, Certification, New Release and Disaster Recovery.)  The ability to communicate well across multiple departments is required to facilitate requirements gathering for process optimization and support. This position will include application deployment, configuration, troubleshooting and development of CME Group standards across the organization.

    Responsibilities

    • To assist with electronic trading engine deployment, configuration and support to facilitate global deployable trading engine initiatives to facilitate integration testing with partners including strategies to manage geographic challenges and extend the service we provide to more business areas
    • Facilitate Enterprise standards for deployments and builds. Define and document deployment/configuration processes.
    • Interact with multiple IT groups to review environment change request, prepare application deployment documents/check list
    • Work with development and QA team to further enhance the deployment and support process
    • Interface with CME departments and assist with modifications required to support enterprise-wide system changes
    • Monitor system utilization and recommend environmental enhancements or modifications as needed, weighing current and future needs as demand dictates
    • Create and maintain technical document on all tools developed using enterprise standards
    • Lead testing environment problem resolution or identify process improvement efforts. Troubleshoot and resolve environment related issues assigned from defect tracking system
    • Provide technical advice to management as new technologies emerge and evolve. Evolve the tools as we change as an enterprise

    Essential Criteria

    • A Bachelor's or Master's degree in Computer Science, Information Systems or other related discipline is required; or equivalent combination of education and relevant proven work experience that is required for the specific job level
    • 3+ years hands-on experience in direct support or development of Windows applications and infrastructure support
    • Experience in Webservers, Tomcat application server troubleshooting and deployments/administration
    • Ability to navigate and generate SQL queries using standard tools

    Desirable Criteria

    • UNIX/Linux application and infrastructure support
    • TIBCO
    • GIT
    • BladeLogic
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Applications processed via employer's online application form