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Making delegation work

Delegation is the key factor in so many successes: you getting more done, people feeling trusted, concurrent activity leading to quick results and getting the best mind onto the job.

We think of delegation as a real management ‘basic’ but it goes wrong at all levels and even old hands can get it wrong, often over-tasking senior people believing that because ‘they have people’ that they also have endless capacity for achieving the impossible. It is also those same senior staff who believe that to say no would be career limiting.

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