Apple has announced a new self repair service, which will allow customers who are comfortable with completing their own repairs access to Apple genuine parts and tools.
Available first for the iPhone 12 and iPhone 13 lineups, and soon to be followed by Mac computers featuring M1 chips, Self Service Repair will be available early next year in the US and expand to additional countries throughout 2022.
Customers join more than 5,000 Apple Authorised Service Providers (AASPs) and 2,800 Independent Repair Providers who have access to these parts, tools, and manuals.
RELATED: Monzo see spike in 1p transactions during social media blackout
The initial phase of the program will focus on the most commonly serviced modules, such as the iPhone display, battery, and camera. The ability for additional repairs will be available later next year.
Speaking about the new service Jeff Williams, Apple’s chief operating officer said: “Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed. In the past three years, Apple has nearly doubled the number of service locations with access to Apple genuine parts, tools, and training, and now we’re providing an option for those who wish to complete their own repairs.”
RELATED: Ulster Bank brings Apple Pay to business credit cards
Previously when an Apple product required a repair, it would need to be serviced by trained technicians using Apple genuine parts at thousands of locations.
The rapidly expanding Independent Repair Provider programme originally launched in the US in 2019 and has since grown to more than 200 countries, enabling independent repair shops to access the same training, parts, and tools as other Apple Authorised Service Providers.
Source: Apple (UK)
